Caregivers face a number of challenges and questions every day, and SeniorsMatter wants to help get you trusted answers in your time of need. We work directly with a network of experts from across the U.S. in a variety of fields to answer your questions. You can search by topic and by expert to browse information relevant to the challenge you’re currently facing. If your question has not already been answered, you can use the form on this page to submit a question to one of our skilled professionals.
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Expert Q&A
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Question: I need help spotting what to watch out for regarding these Medicare Advantage plans. How do I navigate this process? Answer: Recent news has highlighted some of the challenges with Medicare Advantage plans. First off, if you’re joining Medicare for the first time, we recommend you follow a proven process we cover at www.themedicarecoach.com […]
Topic: Financial, Insurance & Legal
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Question: My dad looked at me the other day and asked, “Who are you?” He’s never not recognized me at all. What’s a good way to answer this question? I’m sure it will happen more. I don’t want to be argumentative, but I don’t want to shock him by saying I’m his own daughter if […]
Topic: Dementia & Alzheimer's
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Question: What services does a death doula provide to a patient and their family? Answer: Death doulas help in many ways depending upon individual patient and family needs. For example, although death doulas receive extensive training in disease-based symptoms, they do not provide medical care. They are, however, well-trained in having advanced care conversations and […]
Topic: Home Care/Hospice
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Question: I’ve heard of mall walking, but what are some other popular senior meetups that promote exercise? Answer: Mall walking is a fabulous way to get active and connect with others, and it’s an especially great activity in the winter! Be sure to check out your local senior and community centers for other great ways […]
Topic: Exercise & Fitness
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Question: I’ve heard people mention death doulas, but what are they and can they help us as we start hospice with my mom? Answer: Death doulas provide non-medical, in-home comfort care for patients as they face the end of life or death. They help families and patients prepare spiritually and practically while also providing resources […]
Topics: Caregiver Support; Home Care/Hospice
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Jessica FredericksenMSW, CDP (Certified Dementia Practitioner), CMDP (Certified Montessori Dementia Practitioner), CADDCT (Certified Alzheimer's Disease and Dementia Care Trainer)
A graduate of Washington University in St. Louis, Jessica is passionate about older adults and helping individuals live the most fulfilling lives they can. She has more than five years of senior living experience as well as management, writing and public speaking experience. It's her goal to empower others, especially seniors, to maintain their independence and experience joy. She uses her talents and passion to help educate and innovate in the area of brain health and dementia support at Goodwin Living as their Brain Health Program Manager. When not working on brain health, Jessica can be found spending time with her family and volunteering at the local animal shelter.

Dianne GrayBS Sports Mgt.; Certif. Grief Specialist; Certif. EOL/Death Doula; Harvard Global Health Trauma & Recovery Certif.
Dianne Gray serves as chief innovation and patient advocacy officer for Acclivity Health Solutions, a tech company transforming the way care is provided to patients with advanced illness. She is on the board of directors for the Elisabeth Kubler-Ross Foundation and serves as a Global Ambassador for the International Children’s Palliative Care Network. Dianne has spent the past 35 years improving care for the seriously ill, dying and grieving. Her expertise comes from what she’s seen as a death doula and grief specialist as well as from her family’s personal decade-long hospice and palliative care experience which culminated in the death of her son Austin in 2005.

Veronica BellCertified Financial Fiduciary
Veronica Bell is the co-owner of Bell & Associates Consulting Firm, LLC, a multi-million-dollar-producing insurance and financial brokerage firm. Bell & Associates Consulting Firm is the top firm that insures the most Mississippians under affordable health insurance. She is also a praise and worship leader at her local church and also the International Pentecostal Churches of the Apostolic Faith. In February 2020, Veronica was named as one of the top 10 business women in Mississippi.

Kenneth BellCertified Financial Fiduciary
Kenneth is the CEO of Bell & Associates Consulting Firm, a multi-million-dollar-producing insurance and financial brokerage firm, where he specializes in health care, life insurance and retirement. He's very passionate about educating his clients and his community, which shines through in his work and accomplishments. Bell & Associates Consulting Firm is proud to be the top firm that insures the most Mississippians under affordable health insurance. Kenneth has also served as the youth pastor of The Rock Pentecostal Apostolic Church for 16 years. Kenneth is a firm believer that what you pour into the hearts and lives of others comes back into your own!

William J. HanneyDPT, PhD, ATC, FNSCA
Hanney is a clinician, researcher and educator with particular interest in conditions associated with the spine. He earned his BS degree from the University of West Florida in Exercise Science & Athletic Training and went on to complete his Master and Doctor of Physical Therapy degrees at the University of St. Augustine for Health Sciences. He completed his PhD at Nova Southeastern University and studied predictive variables for patients with neck pain likely to benefit from an exercise-based treatment program.
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